I got an error when placing my order. What went wrong?

If your card was declined, please review the following:

• Ensure that the name, address, and zip/postal code entered in the “Payment Information” field is exactly as it appears on your card statement.
• Confirm that the credit card number, expiration date, and card verification number are correct.
• What is a CVV Number and how do I find it?
• What is the Billing Postal Code and why do I need it?

We recommend contacting your issuing bank or financial institution to verify your information and ensure no holds are placed on your account if this does not work.

We can also help place an order over the phone with a credit card. Please make a note of the Product ID located in the “Product Details” tab to expedite this process. Don’t hesitate to contact us, and we’ll be happy to schedule a call to help!